Privacy Policy

Last Updated: August 2026

At Acaamg (accessible via https://acaamg.com), this page explains what we collect about you, why we hold it, who else touches it, and how to get it removed.

Buying a sweater online means handing over a name, an address, and a way to be reached. That is a reasonable amount of trust for a small shop to be given, and the honest position is that we collect what an order genuinely requires and very little beyond it.

By using our website you agree to the practices described below. If you want something explained or removed, email us at [email protected] and a person will answer.

Privacy at a Glance

Each row is expanded in the numbered sections that follow.

1. Information We Collect

• Identification and contact details. Name, email address, shipping address, and billing address, supplied by you at checkout.
• Order information. Items purchased, sizes, order value, order history, and delivery status.
• Payment information. Processed by PayPal. We receive a confirmation that a payment succeeded and the last four digits of a card for reconciliation. Full card numbers never reach our systems.
• Correspondence. The content of emails you send us and our replies.
• Technical information. IP address, browser type, device type, pages viewed, and time spent on the site.

2. How We Use It

Information is used to process and dispatch orders, to send confirmations and tracking, to handle returns and refunds, to answer your messages, to detect fraudulent orders, to improve how the site works, and to meet legal and tax obligations.

We do not sell, rent, or trade personal information to third parties for marketing. There is no arrangement under which your details go anywhere for someone else’s benefit.

3. How We Share It

• PayPal. To take and refund payments securely.
• Shipping carriers. USPS, UPS, and FedEx receive the name and address needed to deliver a parcel.
• Service providers. Hosting, email delivery, and analytics providers acting on our instructions under confidentiality terms.
• Legal authorities. Where disclosure is required by law, a court order, or a valid legal process.

4. Cookies

Our site uses cookies and similar technologies. What each type does, how long it lasts, and how to switch them off is set out in our Cookie Policy.

5. How Long We Keep It

Order records are kept for 7 years, which is what tax and accounting rules require of a retail business. Contact messages are kept for 12 months so that a follow-up question has context, then deleted. Technical and analytics data is held in aggregate and is not tied back to a named person.

6. Security

The site runs over an encrypted SSL connection, and access to order data is limited to the people who need it to fill and support orders. No system connected to the internet is perfectly secure, and we will not claim otherwise. If a breach affected your data we would tell you and tell the relevant authority.

7. Your Rights

• Ask for a copy of the personal information we hold about you
• Ask us to correct anything inaccurate or incomplete
• Ask us to delete your information, subject to records we are legally required to keep
• Ask us to stop using your information for marketing
• Ask for your information in a portable format

Email [email protected] to exercise any of these. We respond within a reasonable timeframe, and in practice within a few business days.

8. Marketing Communications

Marketing email goes only to people who have opted in. Every message carries an unsubscribe link that works immediately. Transactional email about an order you actually placed, such as a dispatch confirmation, is not marketing and continues regardless.

9. Children

The site is not directed at children under 13 and we do not knowingly collect information from them. If you believe a child has given us information, contact us and it will be deleted.

10. Third-Party Links

Pages we link to, including carrier tracking portals, run their own privacy practices. We are not responsible for them and suggest reading their policies before entering anything there.

11. Changes to This Policy

Updates are posted here with the revision month shown under the title. Continued use of the site after a change means the revised policy applies.

12. Privacy Contact

Requests about your data, and questions about anything on this page, come straight to us.

Thank you for shopping with us, and for giving a good sweater a few more seasons of wear.